customer relationship management

Business Process Designer: How To Get The Most Out Of The Chosen Solution
- By Business Process Designer
- . January 20, 2017
The business process designer is a specific tool used to create a visual diagram of all the processes of the given company. This process designer

What Does CRM Mean For A Company?
- By Staff
- . August 8, 2016
Most of us have come across the CRM acronym, but few of us know what it actually means. CRM, or customer relationship management, is a

4 Things Small Business Owners Must Know About Information Technology
- By Wilber R
- . June 13, 2016
At some point, the collection of desktops grows into a network, and addressing technology becomes essential. Even those with real business acumen may find themselves

4 Ways Technology Makes It Easier Than Ever To Keep Your Customers
- By Wilber R
- . June 7, 2016
Small- to medium-sized businesses deal with different challenges, so technology is utilized by these establishments to keep their customers happy. The advanced tech is also

4 Secrets To An Uber-Efficient Contact Center
- By Wilber R
- . November 15, 2015
More and more consumers prefer to do business by phone. Since every contact matters when it comes to attracting new clientele and retaining existing business,