Startups need to work smart to keep profits up, but the hectic pace, small staff, and daily challenges can easily result in chaos. If you can rise above the fray and establish good work practices, you will lay the groundwork for an efficient organization that gets things done. By focusing on the flow of work in your startup, you will keep costs low while providing your customers with service excellence.
Prioritize Answering the Phone
With all the work going on in your office, sometimes you don’t think you can spare the time to answer the phone. If you’re like most startups, you need to answer the phone. Callers who do not get to speak with someone in your company can easily choose to call your competitor, so you can’t afford to ignore your phone, regardless of what goes on in your office.
Get a Truck
No one wants to spend money on a truck, but having one will simplify your work flow. When you need to make deliveries or pickup supplies, the job goes better when you have transportation designed for the task. Arrow Truck Sales have a streamlined process that can match you with the truck that has the features you need at an affordable price. Having the right vehicle as part of your startup will make a surprising improvement in company performance.
Manage Projects
You need to deliver products and services to your customers, so spend some time to create organized processes to get the work done. Using project management software, you can schedule tasks and assign responsibilities, so your work gets done right every time. When you manage your projects using software you leave nothing to chance. Also, you create blueprints for all your business processes that you can repeatedly use to get work done on time.
Just Say No
Your business needs money, so it needs customers. If you take too much work that doesn’t fit with your business plan, your company will lose focus. When customers ask you to do work that does not fit your business plan, tell them you can’t do it. Even if you lose a chance to make some desperately needed cash, your focus on your core competencies will richly reward you in due time.
Use Automation
You can use the technology available to your business to automate tasks that, right now, consume much of your time. You might not want to spend money on computers and software right now, but if you find applications and systems that will automate sales, service, bookkeeping and other parts of your business, you will have more time available to focus on creating value for your customers.
Starting a business takes a lot of work, so you need to make sure you do things right from the beginning. By resolving to work smarter, you can build upon your expertise and serve customers in a prompt and professional way. A few simple tips for improving your workflow will help your company serve customers in a prompt and professional way.
