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How To Optimize Your Call Center and Customer Service Process
Business

How To Optimize Your Call Center and Customer Service Process

If you want your customers to be happy, avoid making them talk to an automated system. If you know that your company is going to

Business Technology

4 Secrets To An Uber-Efficient Contact Center

More and more consumers prefer to do business by phone. Since every contact matters when it comes to attracting new clientele and retaining existing business,